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Contact Information


Administrative Duty Department Head, Double Major Program Coordinator, SUNY International Double Diploma Program Co-coor
Adress İstanbul Teknik Üniversitesi İşletme Fakültesi Silahhane Cad. No:2 Maçka İSTANBUL
Room D605
Office Phone + 90 212 293 1300/2761
Fax Number + 90 212 240 7260
E-mail

Research Interests


Frontline Service Employee Performance and Its Impact on Service Effectiveness  

Internal Marketing and Increasing Employee Motivation  

Self-Service Technologies in Retailing

Academic Background


 Associate Professor of Marketing, 2011   

Assistanf Professor of Marketing, 2007    
 

Istanbul  Technical  University Istanbul Turkey


  

Istanbul  Technical  University Istanbul Turkey

 



Ph.D. in Marketing, 2006

Manderson Graduate School of Business, The University of Alabama, Tuscaloosa, AL.  Major: Marketing; Minor: Services Marketing.

 

 

MSc in Management Engineering, 2001

Istanbul Technical University , Istanbul, Turkey Concentration in Marketing

 

 

BSc in Management Engineering, 1999

Istanbul Technical University , Istanbul, Turkey Marketing Major